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Live Webcast Replay

Communicating with Diverse Styles

Total Credits: 2.5 including 2.5 Communications and Marketing - Non-technical

Average Rating:
ACPEN Industry Institute |  Industry |  Practice Management
Michelle Tillis Lederman
Course Levels:
2.5 Hours
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Understanding how you prefer to communicate impacts how you lead, solve problems, make decisions, form relationships, collaborate, provide feedback, influence, and motivate. It also indicates what is influential and motivating to you. In this program you will learn your own communication preferences, how to identify others' preferences, and how to flex your style. 

Basic Course Information

Learning Objectives
  • Understand your thinking preferences and identify other's style through observation
  • Learn style strengths and stereotypes that impact perceptions
  • Adapt communication style to increase collaboration and minimize interpersonal friction
  • Strengthen relationships and expand options for conflict resolution
  • Consider communication style when delegating, motivating and providing feedback

Major Subjects
  • Communications

Course Materials


Michelle Tillis Lederman's Profile

Michelle Tillis Lederman Related seminars and products

Michelle Tillis Lederman, known as “The Connection Creator,” is an expert on workplace communications and relationships. Michelle’s mission is to help people work better together and advance their individual impact. An executive coach and people expert, Michelle inspires organizations and individuals to build real relationships and get real results.    

Named by Forbes as one of the Top 25 Networking Experts, Michelle is a speaker, trainer, coach, and author of four books including The Connectors Advantage and the internationally recognized, The 11 Laws of Likability.

Highly sought after for her energetic, engaging, and authentic presentations, Michelle has appeared on stages around the globe. She holds a Certified Speaking Professional (CSP) designation from the National Speaker’s Association, placing her within the top 3% of speakers. Her deep expertise has led her to be a regular media contributor appearing on CBS, NBC, Fox, NPR, CNBC, the NY Times, the Wall Street Journal, MSNBC, Forbes and others.

Passionate about education, Michelle served as a Communications Professor at NYU’s Stern School of Business, on the faculty of the American Management Association, Lehigh Executive Education, and Rutgers Executive Education.  

Michelle lives in New Jersey with her husband, two sons, and two rescued dogs.


Fri, Jul 30, 2021 - 02:00pm to 04:08pm EDT
Wed, Aug 11, 2021 - 10:00am to 12:08pm EDT
Mon, Aug 30, 2021 - 02:00pm to 04:08pm EDT
Thu, Sep 16, 2021 - 10:00am to 12:08pm EDT
Sat, Sep 25, 2021 - 02:00pm to 04:08pm EDT
Thu, Oct 07, 2021 - 10:00am to 12:08pm EDT
Sat, Oct 23, 2021 - 02:00pm to 04:08pm EDT
Wed, Nov 03, 2021 - 10:00am to 12:08pm EDT
Sat, Nov 20, 2021 - 02:00pm to 04:08pm EST
Fri, Dec 10, 2021 - 10:00am to 12:08pm EST
Mon, Dec 27, 2021 - 02:00pm to 04:08pm EST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For All
Original Recording Date 11/06/2018
Yellow Book No
Course Developer Michelle Tillis Lederman
Date Added to Catalog 11/28/2018

Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method Group Internet Based
Course Registration Requirements Online Registration
Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.



Overall:      4.6

Total Reviews: 36


Jamie D

"Great course, lecturers were very informative and engaging. "

Kovach Jeffrey Michael K

"Great information!"

Gerald S - Knoxville, Tennessee

"I purposely select courses with MIchelle Lederman. She is knowledgable, has great energy, and presents the course in an interesting way"

Sierra Leo S - Dallas, Texas

"Great job, Michelle."

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